A catalog of users complaints from both DontBuyBenz.com and other forums on the internet.
20 Reasons Not to Buy a Mercedes
When considering a luxury vehicle, Mercedes-Benz often tops the list for many prospective buyers. While the Mercedes name is one that often commands respect, beneath the gleaming exterior and plush interiors lie some potential pitfalls that may warrant some reconsideration. From sky-high purchase prices to expensive maintenance costs, owning a Mercedes-Benz comes with its fair […]
… and now the BBB.
The United States Better Business Bureau (BBB) has quite a depot of complaints, both new and old. https://www.bbb.org/us/ga/sandy-springs/profile/new-car-dealers/mercedes-benz-corporate-offices-0443-27968669/complaints
Mercedes-Benz USA Appoints Nicolette Lambrechts as Vice President of Customer Services
Sep 4, 2025 – Atlanta. Mercedes-Benz USA (MBUSA) today announced the appointment of Nicolette Lambrechts as Vice President of Customer Services, succeeding Jee-Sop Kim, effective November 1, 2025. Lambrechts will join the MBUSA executive team in Atlanta, Georgia. “We are pleased to welcome Nicolette back to the North American leadership team. Her global perspective, extensive experience […]
20 Reasons Not to Buy a Mercedes
When considering a luxury vehicle, Mercedes-Benz often tops the list for many prospective buyers. While the Mercedes name is one that often commands respect, beneath the gleaming exterior and plush interiors lie some potential pitfalls that may warrant some reconsideration. From sky-high purchase prices to expensive maintenance costs, owning a Mercedes-Benz comes with its fair […]
2022–23 GLS 450 Infotainment Failure & Weak Key Signal
Date: February 16, 2023Content:A 10k‑mile 2022 GLS 450 owner experienced navigation startup failures, traffic-signal warnings, and weak key fob signals repeatedly distracting the driver. Service appointments have dragged on without resolution.Categories: Infotainment, Keyless Entry, ReliabilityTags: GLS 450, nav failure, key signal “Navigation system no longer starts up … Traffic signal inoperative warning keeps popping up. … no […]
2022 SL55 AMG Dashboard & Transmission Hell
Date: December 31, 2023Content:A 2022 SL55 AMG owner reports dashboard creaks, rattles, brake pad issues, premature 5th-gear upshifts, non‑functional convertible top, trunk opening at speed, fuzzy screen, four-wheel-steering and ABS/traction faults—rendering the car unsafe above 55 mph.Categories: Interior Issues, Transmission Faults, SafetyTags: SL55, rattles, ABS failure “Dashboard creeks and rattles. … Transmission upshifted to 5th gear […]
Meanwhile, at the BBB
https://www.bbb.org/us/ga/sandy-springs/profile/new-car-dealers/mercedes-benz-corporate-offices-0443-27968669/complaints
… and now the BBB.
The United States Better Business Bureau (BBB) has quite a depot of complaints, both new and old. https://www.bbb.org/us/ga/sandy-springs/profile/new-car-dealers/mercedes-benz-corporate-offices-0443-27968669/complaints
Brand-New 2025 Mercedes Swaying & Dealer Won’t Fix It
Date: May 2025Content:Bought a brand-new 2025 Mercedes just a few weeks ago. At freeway speeds, the car sways significantly. Dealership says a bent suspension component—but denies warranty coverage. I’ve never hit anything, so I suspect a pre-delivery defect. Dealer unwilling to take responsibility. Is lemon law my only recourse?Categories: New Car Defect, Suspension, Warranty DisputeTags: […]
