A catalog of users complaints from both DontBuyBenz.com and other forums on the internet.
20 Reasons Not to Buy a Mercedes
When considering a luxury vehicle, Mercedes-Benz often tops the list for many prospective buyers. While the Mercedes name is one that often commands respect, beneath the gleaming exterior and plush interiors lie some potential pitfalls that may warrant some reconsideration. From sky-high purchase prices to expensive maintenance costs, owning a Mercedes-Benz comes with its fair […]
… and now the BBB.
The United States Better Business Bureau (BBB) has quite a depot of complaints, both new and old. https://www.bbb.org/us/ga/sandy-springs/profile/new-car-dealers/mercedes-benz-corporate-offices-0443-27968669/complaints
Mercedes-Benz USA Appoints Nicolette Lambrechts as Vice President of Customer Services
Sep 4, 2025 – Atlanta. Mercedes-Benz USA (MBUSA) today announced the appointment of Nicolette Lambrechts as Vice President of Customer Services, succeeding Jee-Sop Kim, effective November 1, 2025. Lambrechts will join the MBUSA executive team in Atlanta, Georgia. “We are pleased to welcome Nicolette back to the North American leadership team. Her global perspective, extensive experience […]
Mercedes-Benz USA Appoints Nicolette Lambrechts as Vice President of Customer Services
Sep 4, 2025 – Atlanta. Mercedes-Benz USA (MBUSA) today announced the appointment of Nicolette Lambrechts as Vice President of Customer Services, succeeding Jee-Sop Kim, effective November 1, 2025. Lambrechts will join the MBUSA executive team in Atlanta, Georgia. “We are pleased to welcome Nicolette back to the North American leadership team. Her global perspective, extensive experience […]
Sandy Springs, MB has a problem.
A Florida man who works for NASA was recently embroiled in a dispute regarding a defective AMG. "It was the most bizarre experience I have ever had in my 30+ years of buying Mercedes-Benz" commented Duane Redding, a long time MB owner. "Mercedes-Benz offered to re-purchase my vehicle due to severe mechanical issues confirmed by […]
2024 Leather Seat Cracking in Under‑1‑Year‑Old Mercedes
Date: June 15, 2025Content:A prospective buyer inspecting a used 2024 Mercedes with brown leather seats discovered small cracks on the driver’s seat at just 8 months old—raising serious concerns over material durability and overall build quality.Categories: Interior Quality, Used Vehicle InspectionTags: leather cracking, interior wear “Looking to buy an used 2024 Mercedes with brown leather […]
2022 SL55 AMG Dashboard & Transmission Hell
Date: December 31, 2023Content:A 2022 SL55 AMG owner reports dashboard creaks, rattles, brake pad issues, premature 5th-gear upshifts, non‑functional convertible top, trunk opening at speed, fuzzy screen, four-wheel-steering and ABS/traction faults—rendering the car unsafe above 55 mph.Categories: Interior Issues, Transmission Faults, SafetyTags: SL55, rattles, ABS failure “Dashboard creeks and rattles. … Transmission upshifted to 5th gear […]
2025 GLE‑450e Unexpected Shutdowns & Limp Mode
Date: February 2025Content:Our 2025 GLE 450e repeatedly shuts down at highway speeds, switches to limp mode, and fires up engine warning lights—complete with “turtle” dashboard alerts. This is unacceptable on a brand-new car. Owners are furious and worried about safety risks. Mercedes dealers are patching software, but issue persists.Categories: Hybrid Powertrain, Safety, ElectricalTags: GLE‑450e, limp mode, […]
Licensed Dealership Technician “Drifts” Owner’s C300 During Service
Date: August 4, 2023Content:A 2022 C300 owner discovered via dash-cam that dealership techs were doing donuts/drifts in their car during service without consent. Audio evidence captured boasting by technicians. Management apologized and offered comp service but owner was rightly furious.Categories: Dealer Misconduct, Customer Trust, Service CenterTags: C300, unauthorized use, dashcam proof(Detailed resolution omitted for brevity) […]
