A catalog of users complaints from both DontBuyBenz.com and other forums on the internet.
20 Reasons Not to Buy a Mercedes
When considering a luxury vehicle, Mercedes-Benz often tops the list for many prospective buyers. While the Mercedes name is one that often commands respect, beneath the gleaming exterior and plush interiors lie some potential pitfalls that may warrant some reconsideration. From sky-high purchase prices to expensive maintenance costs, owning a Mercedes-Benz comes with its fair […]
… and now the BBB.
The United States Better Business Bureau (BBB) has quite a depot of complaints, both new and old. https://www.bbb.org/us/ga/sandy-springs/profile/new-car-dealers/mercedes-benz-corporate-offices-0443-27968669/complaints
Mercedes-Benz USA Appoints Nicolette Lambrechts as Vice President of Customer Services
Sep 4, 2025 – Atlanta. Mercedes-Benz USA (MBUSA) today announced the appointment of Nicolette Lambrechts as Vice President of Customer Services, succeeding Jee-Sop Kim, effective November 1, 2025. Lambrechts will join the MBUSA executive team in Atlanta, Georgia. “We are pleased to welcome Nicolette back to the North American leadership team. Her global perspective, extensive experience […]
Meanwhile, at the BBB
https://www.bbb.org/us/ga/sandy-springs/profile/new-car-dealers/mercedes-benz-corporate-offices-0443-27968669/complaints
20 Reasons Not to Buy a Mercedes
When considering a luxury vehicle, Mercedes-Benz often tops the list for many prospective buyers. While the Mercedes name is one that often commands respect, beneath the gleaming exterior and plush interiors lie some potential pitfalls that may warrant some reconsideration. From sky-high purchase prices to expensive maintenance costs, owning a Mercedes-Benz comes with its fair […]
Licensed Dealership Technician “Drifts” Owner’s C300 During Service
Date: August 4, 2023Content:A 2022 C300 owner discovered via dash-cam that dealership techs were doing donuts/drifts in their car during service without consent. Audio evidence captured boasting by technicians. Management apologized and offered comp service but owner was rightly furious.Categories: Dealer Misconduct, Customer Trust, Service CenterTags: C300, unauthorized use, dashcam proof(Detailed resolution omitted for brevity) […]
Electrical and Cooling Errors in 2023–24 GLC SUVs
Date: January 20, 2024Content:Owners of 2023–24 GLC SUVs report major electrical gremlins and cooling-system malfunctions—even in brand-new loaner units. Check-engine lights, cooling errors, and stranded drivers due to software and hardware issues.Categories: Electrical, Cooling, ReliabilityTags: GLC, software bugs, stranded owners “My Mercedes service rep told me the newest generation of SUVs are having lots of […]
Meanwhile, at the BBB
https://www.bbb.org/us/ga/sandy-springs/profile/new-car-dealers/mercedes-benz-corporate-offices-0443-27968669/complaints
