A catalog of users complaints from both DontBuyBenz.com and other forums on the internet.
20 Reasons Not to Buy a Mercedes
When considering a luxury vehicle, Mercedes-Benz often tops the list for many prospective buyers. While the Mercedes name is one that often commands respect, beneath the gleaming exterior and plush interiors lie some potential pitfalls that may warrant some reconsideration. From sky-high purchase prices to expensive maintenance costs, owning a Mercedes-Benz comes with its fair […]
… and now the BBB.
The United States Better Business Bureau (BBB) has quite a depot of complaints, both new and old. https://www.bbb.org/us/ga/sandy-springs/profile/new-car-dealers/mercedes-benz-corporate-offices-0443-27968669/complaints
Mercedes-Benz USA Appoints Nicolette Lambrechts as Vice President of Customer Services
Sep 4, 2025 – Atlanta. Mercedes-Benz USA (MBUSA) today announced the appointment of Nicolette Lambrechts as Vice President of Customer Services, succeeding Jee-Sop Kim, effective November 1, 2025. Lambrechts will join the MBUSA executive team in Atlanta, Georgia. “We are pleased to welcome Nicolette back to the North American leadership team. Her global perspective, extensive experience […]
Sandy Springs, MB has a problem.
A Florida man who works for NASA was recently embroiled in a dispute regarding a defective AMG. "It was the most bizarre experience I have ever had in my 30+ years of buying Mercedes-Benz" commented Duane Redding, a long time MB owner. "Mercedes-Benz offered to re-purchase my vehicle due to severe mechanical issues confirmed by […]
20 Reasons Not to Buy a Mercedes
When considering a luxury vehicle, Mercedes-Benz often tops the list for many prospective buyers. While the Mercedes name is one that often commands respect, beneath the gleaming exterior and plush interiors lie some potential pitfalls that may warrant some reconsideration. From sky-high purchase prices to expensive maintenance costs, owning a Mercedes-Benz comes with its fair […]
Electrical and Cooling Errors in 2023–24 GLC SUVs
Date: January 20, 2024Content:Owners of 2023–24 GLC SUVs report major electrical gremlins and cooling-system malfunctions—even in brand-new loaner units. Check-engine lights, cooling errors, and stranded drivers due to software and hardware issues.Categories: Electrical, Cooling, ReliabilityTags: GLC, software bugs, stranded owners “My Mercedes service rep told me the newest generation of SUVs are having lots of […]
2022–23 GLS 450 Infotainment Failure & Weak Key Signal
Date: February 16, 2023Content:A 10k‑mile 2022 GLS 450 owner experienced navigation startup failures, traffic-signal warnings, and weak key fob signals repeatedly distracting the driver. Service appointments have dragged on without resolution.Categories: Infotainment, Keyless Entry, ReliabilityTags: GLS 450, nav failure, key signal “Navigation system no longer starts up … Traffic signal inoperative warning keeps popping up. … no […]
Electrical and Cooling Errors in 2023–24 GLC SUVs
Date: January 20, 2024Content:Owners of 2023–24 GLC SUVs report major electrical gremlins and cooling-system malfunctions—even in brand-new loaner units. Check-engine lights, cooling errors, and stranded drivers due to software and hardware issues.Categories: Electrical, Cooling, ReliabilityTags: GLC, software bugs, stranded owners “My Mercedes service rep told me the newest generation of SUVs are having lots of […]
