A catalog of users complaints from both DontBuyBenz.com and other forums on the internet.
20 Reasons Not to Buy a Mercedes
When considering a luxury vehicle, Mercedes-Benz often tops the list for many prospective buyers. While the Mercedes name is one that often commands respect, beneath the gleaming exterior and plush interiors lie some potential pitfalls that may warrant some reconsideration. From sky-high purchase prices to expensive maintenance costs, owning a Mercedes-Benz comes with its fair […]
… and now the BBB.
The United States Better Business Bureau (BBB) has quite a depot of complaints, both new and old. https://www.bbb.org/us/ga/sandy-springs/profile/new-car-dealers/mercedes-benz-corporate-offices-0443-27968669/complaints
Mercedes-Benz USA Appoints Nicolette Lambrechts as Vice President of Customer Services
Sep 4, 2025 – Atlanta. Mercedes-Benz USA (MBUSA) today announced the appointment of Nicolette Lambrechts as Vice President of Customer Services, succeeding Jee-Sop Kim, effective November 1, 2025. Lambrechts will join the MBUSA executive team in Atlanta, Georgia. “We are pleased to welcome Nicolette back to the North American leadership team. Her global perspective, extensive experience […]
2024 Leather Seat Cracking in Under‑1‑Year‑Old Mercedes
Date: June 15, 2025Content:A prospective buyer inspecting a used 2024 Mercedes with brown leather seats discovered small cracks on the driver’s seat at just 8 months old—raising serious concerns over material durability and overall build quality.Categories: Interior Quality, Used Vehicle InspectionTags: leather cracking, interior wear “Looking to buy an used 2024 Mercedes with brown leather […]
Brand-New 2025 Mercedes Swaying & Dealer Won’t Fix It
Date: May 2025Content:Bought a brand-new 2025 Mercedes just a few weeks ago. At freeway speeds, the car sways significantly. Dealership says a bent suspension component—but denies warranty coverage. I’ve never hit anything, so I suspect a pre-delivery defect. Dealer unwilling to take responsibility. Is lemon law my only recourse?Categories: New Car Defect, Suspension, Warranty DisputeTags: […]
2022 C300 Infotainment Glitches & Transmission Jitters
Date: March 25, 2025Content:I’ve owned a 2022 C300 for over a year. Great styling and interior comfort, but the infotainment screen blacks out, jitters, and the downshifts are clunky. I’ve been to the dealer multiple times. Also, passenger seat squeaks incessantly. Loving Mercedes, but reliability is a big disappointment.Categories: Reliability, Infotainment, TransmissionTags: C300, 2022 issues […]
Sandy Springs, MB has a problem.
A Florida man who works for NASA was recently embroiled in a dispute regarding a defective AMG. "It was the most bizarre experience I have ever had in my 30+ years of buying Mercedes-Benz" commented Duane Redding, a long time MB owner. "Mercedes-Benz offered to re-purchase my vehicle due to severe mechanical issues confirmed by […]
Consumer Affairs MB complaints
https://www.consumeraffairs.com/automotive/mercedes.html?#reviews
Why I will never buy another Mercedes (and neither should you)
I've been a Mercedes guy for the last 15 years and bought multiple cars for them. I’m currently selling my 2019 GLC 43 and it will be my last. I am a car guy - grew up racing and have turned some wrenches in my day. I stayed on top of maintenance and had the […]
